Terms of Service
Last Updated: January 2026
Welcome to FlightAssist24. These Terms of Service ("Terms") govern your use of our website and travel assistance services. By using our services, you agree to be bound by these Terms.
⚠️ Important Notice: FlightAssist24 is an INDEPENDENT travel assistance service. We are NOT affiliated with, employed by, endorsed by, or connected to any airline. We are a third-party service that assists travelers with flight-related needs. Service fees may apply.
1. Service Description
FlightAssist24 provides independent travel assistance services including:
- Assistance with new flight reservations
- Help with flight changes and modifications
- Support for cancellations and refund inquiries
- General travel guidance and information
We act as an independent third-party service provider and not as an agent of any airline.
2. Independent Service Disclosure
FlightAssist24 is NOT the airline. We are an independent travel assistance company. We do not represent ourselves as any airline's customer service, reservations department, or official representative. All airline names, logos, and trademarks are the property of their respective owners.
3. Service Fees
Our assistance services may be subject to fees. Important information about our fees:
- Service fees may apply for travel assistance provided
- Our specialists will disclose any applicable fees before proceeding
- Fees are separate from any charges by airlines
- You are not obligated to proceed after learning about applicable fees
4. User Responsibilities
When using our services, you agree to:
- Provide accurate and complete information
- Have authorization to make travel arrangements for all passengers named
- Review all booking details for accuracy before confirmation
- Comply with all applicable airline policies and regulations
- Be responsible for any charges incurred through your use of our services
5. Limitations of Service
Please understand the following limitations:
- We cannot guarantee specific outcomes or results
- Final decisions on bookings, changes, and refunds are made by airlines
- We do not control airline policies, pricing, or availability
- Service availability may vary based on airline and route
6. Payment Terms
Regarding payments:
- Payment for airline tickets is processed through the respective airline
- Service fees, if applicable, may be charged separately
- Refund policies are determined by the airline's terms and conditions
7. Privacy
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information.
8. Call Recording
Phone calls to our service may be recorded for quality assurance, training, and compliance purposes. By calling our helpline, you consent to such recording.
9. Disclaimer of Warranties
Our services are provided "as is" without warranties of any kind, either express or implied. We do not warrant that:
- Services will be uninterrupted or error-free
- Results will meet your expectations
- Any specific outcome will be achieved
10. Limitation of Liability
To the fullest extent permitted by law, FlightAssist24 shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or other intangible losses resulting from your use of our services.
11. Indemnification
You agree to indemnify and hold harmless FlightAssist24 and its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of our services or violation of these Terms.
12. Modifications to Terms
We reserve the right to modify these Terms at any time. Changes will be effective upon posting to our website. Your continued use of our services constitutes acceptance of modified Terms.
13. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to conflict of law principles.
14. Contact Information
For questions about these Terms, please contact us:
- Phone: (888) 217-6208
- Website: flightassist24.com
Final Reminder: FlightAssist24 is an independent travel assistance service. We are NOT affiliated with any airline. By using our services, you acknowledge and accept that we are a third-party service provider and that service fees may apply.