Privacy Policy
Last Updated: January 2025
FlightAssist24 ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Information We Collect
We may collect information about you in a variety of ways, including:
- Personal Data: When you call our booking line, we may collect your name, email address, phone number, and travel preferences to assist with your booking.
- Payment Information: Payment details are processed securely through our booking partners and are not stored on our servers.
- Usage Data: We automatically collect certain information when you visit our website, including your IP address, browser type, operating system, and pages visited.
How We Use Your Information
We use the information we collect to:
- Facilitate flight bookings and travel arrangements
- Communicate with you about your bookings
- Improve our website and services
- Send promotional communications (with your consent)
- Comply with legal obligations
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our website and improve your experience. These include:
- Analytics Cookies: We use Google Analytics to understand how visitors interact with our website.
- Advertising Cookies: We may use cookies to deliver relevant advertisements and track ad campaign performance.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
Third-Party Disclosure
We may share your information with:
- Airlines and travel providers to complete your bookings
- Service providers who assist in our operations
- Legal authorities when required by law
We do not sell your personal information to third parties.
Data Security
We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Opt-out of marketing communications
California Privacy Rights
California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected and the right to request deletion of personal information.
Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
Contact Us
If you have questions about this Privacy Policy, please contact us at:
Phone: (866) 228-5053
Email: privacy@flightassist24.com