Privacy Policy

Last Updated: January 2026

FlightAssist24 ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our travel assistance services.

1. Information We Collect

We may collect information about you in various ways, including:

• Personal Information: Name, email address, phone number, and other contact details you provide when contacting us.
• Travel Information: Flight details, booking references, travel dates, and passenger information you share during our assistance services.
• Usage Data: Information about how you access and use our website, including IP address, browser type, pages visited, and time spent on pages.
• Call Recordings: Phone calls may be recorded for quality assurance and training purposes.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing travel assistance services you request
• Processing and facilitating flight bookings, changes, and cancellations
• Communicating with you about your service requests
• Improving our services and customer experience
• Complying with legal obligations
• Detecting and preventing fraud or abuse

3. Information Sharing

We may share your information in the following situations:

• Service Providers: With third-party vendors who assist in providing our services
• Airlines and Travel Partners: As necessary to complete your travel arrangements
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

5. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access your personal information
• The right to correct inaccurate information
• The right to request deletion of your information
• The right to opt-out of certain data processing

6. Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your experience. You can control cookie settings through your browser preferences.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

8. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

10. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

• Phone: (888) 217-6208
• Website: flightassist24.com